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Shop Policy

Shipping Policy

SHIPPING CONDITIONS

Order processing takes 1-2 days, after which the order is handed over to the supplier for shipping. Delivery times depend on your location and the supplier's legal requirements, but can be estimated as follows:

Europe: 3-14 business days – Free delivery

International: 7-21 business days – Free delivery for orders over €100

Customs & Import Fees: Additional customs or import fees may apply to international orders.

 

Please note that shipping delays may occur due to supply chain delays. Contact us for more information.

Tracking: Once your order has been shipped, you will receive an email confirmation with a tracking number. This allows you to track your order at any time.

Returns Policy

RETURN POLICY

We offer returns, but if there is anything wrong with your order, please let us know by contacting us.

Refunds are only offered to customers who received incorrect or damaged items.

PAYMENT METHODS

We strive to provide you with a seamless shopping experience. We accept all major payment methods. If you don't find a payment method you're looking for, please contact us by email.

For security reasons: Please be sure to check your order confirmation email to ensure it has been processed.

Lieferservice

​Current information by email

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Mon-Fri from 9:00 AM to 6:00 PM

Tel: +49 (0)162 - 6575755

Info@kinkstyle.com

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